Vision, Mission & Core Values


Vision Statement

The City of Kentwood is a diverse Michigan community where people can find opportunity, safety, health, and happiness.

Mission statement

The City of Kentwood provides high quality services to foster a thriving community for all.

Core Values

Extraordinary Customer Service:  We provide responsive and consistent customer service.  We listen to each other and to the public in our effort to deliver services in a respectful manner.

Integrity:  We safeguard our fiscal and natural resources through best management practices and transparency.  We hold ourselves accountable to ensure public trust. 

Equity:  We believe in fairness and helping people in the way they need to be helped.  We recognize, embrace and champion the differences that make us unique.

Communication:  We actively inform the community of our activities and encourage community collaboration in all aspects of municipal government.

Leadership:  We are team players that encourage innovative solutions to meet community needs. We work to the highest standards of proficiency and are creative problem solvers.