Vision, Mission & Core Values


Vision Statement

The City of Kentwood is a diverse Michigan community where people can find opportunity, safety, health, and happiness.

Mission statement

The City of Kentwood provides high quality services to foster a thriving community for all.

Core Values

Extraordinary Customer Service:  We provide responsive and consistent customer service.  We listen to each other and to the public in our effort to deliver services in a respectful manner.

Integrity:  We safeguard our fiscal and natural resources through best management practices and transparency.  We hold ourselves accountable to ensure public trust. 

Equity:  We believe in fairness and helping people in the way they need to be helped.  We recognize, embrace and champion the differences that make us unique.

Communication:  We actively inform the community of our activities and encourage community collaboration in all aspects of municipal government.

Leadership:  We are team players that encourage innovative solutions to meet community needs. We work to the highest standards of proficiency and are creative problem solvers.  

Strategic Objectives
To view the City of Kentwood's strategic areas of focus and objectives, click here.