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Office of the Chief

Fire

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FROM THE FIRE CHIEF'S OFFICE

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Thank you for visiting our website. We appreciate your interest in learning more about the Kentwood Fire Department. We hope you will find this site helpful and informative. Please take the opportunity to visit us at one of our stations; we are here to serve you. 

Kentwood provides essential emergency services—fire protection, emergency medical basic life support, rescue, and hazardous materials response are delivered from three fire stations. The Kentwood Fire department staffing consists of nearly 50 full-time staff. Firefighters are tasked with daily workload operations and maintenance tasks and are the immediate first responders 24 hours a day, 7 days a week. The department continues to evolve to meet the ever changing needs of our residents. The Kentwood Fire Department also has three fire prevention personnel. They are also firefighters and conduct business inspections, plan review, fire investigation and public education. These activities are a very important part of fire prevention and are great opportunities to interact with the community. Our firefighters and fire prevention staff especially enjoy the time spent in the schools and with students touring the stations.

The fire service is a deeply rewarding vocation that demands the best a person has to offer. Being a firefighter is not for everyone and requires an unusual level of commitment and dedication. To learn more about being a firefighter or the Kentwood Fire Department please contact us and our staff will assist you in any way we can.

Sincerely,
Brent J. Looman, Fire Chief 

MISSION, VISION AND CORE VALUES 
MISSION 
It is the mission of the City of Kentwood Fire Department to preserve life, property and protect the environment; to promote public safety; and foster economic growth through customer service, leadership, professional development, management, and actions as an all risk, all hazards life safety response provider. 

VISION STATEMENT 
The Kentwood Fire Department is a leader in providing public safety and emergency services to the customers of the City of Kentwood as part of a dynamic and professional team. We are dedicated to our Core Values and are committed to creating a diverse workforce reflective of the community we serve with our training, policies and procedures that are free from bias and discrimination. This vision drives us to be our best to one another, the City and our customers. 

CORE VALUES
Serve with integrity, honesty and trust 

We understand the trust placed upon us by the City of Kentwood and our customers. We are committed to honesty, integrity and respect. These are our Rules of Conduct that governs our behavior both on and off the job.

Effectively communicate with stakeholders. 

We have a duty to collaborate and cooperate with all City Departments and the community in which we serve to provide an exceptional customer service team. Our teamwork and cooperative spirit reaches out to the customer – a valued asset to the team.

Safeguard use of fiscal and natural resources.

We have an obligation and responsibility to our customers to be stewards of our resources, both natural and fiscal.

Serve customers with excellence. 

We succeed in the pursuit of excellence and high professional standards by focusing our attention on the customer. 

The City of Kentwood exists to serve our customers and our community. Their needs give us our direction and purpose.